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Let's Talk Articles

Types of Moves

Household Goods (HHGs)

The standard shipment for most PCS moves, and what to expect for CONUS and OCONUS moves.

Types of Moves

Unaccompanied Baggage (UAB/UB)

What can go in your express shipment, how it travels, and what happens if it is denied.

Types of Moves

Non-Temporary Storage (NTS)

Who is authorized NTS, where it is stored, and how release works.

Types of Moves

Retirement

Your final move: where you can ship, the 3-year window, extensions and storage options.

Types of Moves

The Personally Procured Move (PPM)

Moving yourself on your PCS orders: set up, methods, red flags and how to get paid.

Types of Moves

POV Storage and Shipping

Shipping or storing your car on PCS orders: what is allowed, how to prep it, turn-in day, pick-up and claims.

The PCS Process

Starting Your PCS

What to do before and after you receive official orders.

The PCS Process

DPS Emails

Why so many companies are listed in your DPS email, and which one you actually work with.

The PCS Process

Best Practices

How to prepare your home so the packing crew can do their job.

The PCS Process

Expectations for Pack and Load Days

Arrival windows, what gets packed, and checking inventories before you sign.

The PCS Process

Box Labeling

How to get box descriptions that actually tell you what is inside.

The PCS Process

Expectations for Delivery Day

Directing the crew, checking off inventory and noting loss or damage.

The PCS Process

Unpacking

What a full or partial unpack includes, and what it does not.

The PCS Process

Who to Contact

The chain of command for PCS problems, from your move coordinator up to TRANSCOM.

Inventories

Household Goods Inventory

How to read the inventory forms and the condition codes before you sign.

Inventories

High Value Inventory

What belongs on the high value list, how to describe it, and checking it on delivery day.

Inventories

Electronic Inventories

Your rights with electronic inventories, and when to refuse to sign.

Inventories

Service Member and Spouse Pro-Gear

What counts toward the 500-pound spouse pro-gear entitlement, and what does not.

Inventories

Collections

How to document a collection so it is protected on the high value inventory.

Entitlements

TLE/TLA

Temporary lodging: how it differs from per diem, government lodging rules and the daily cap.

Entitlements

Per Diem

How travel days are calculated and what each family member receives, with a worked example.

Entitlements

DLA

What the dislocation allowance is for, and where to check this year’s rates.

Entitlements

Mileage

How PCS mileage works for up to two vehicles, and where to check the current rate.

Claims

Liability

How much the moving company is liable for, and who decides replace versus repair.

Claims

Claims

Filing deadlines, countering low offers, and when to go to the Military Claims Office.

Claims

Insurance and Inventories

Why you need your own insurance and your own home inventory, even with the movers’ coverage.

Claims

Types of Claims

Inconvenience, essential items, quick, regular household goods and real property claims, and their deadlines.

Claims

Claims Best Practices

Document everything before the move, then file one organized claim with our free template.

Other Topics

PCS Pep Talk

For when the to-do list feels like too much.

Other Topics

Why Follow the Regulations

How letting one crew skip the rules puts the next family in a bind.

Other Topics

Tipping and Feeding

What TRANSCOM guidance says about meals and tips for your crew.

Other Topics

GPS Tracking Devices

Using trackers in your shipments, and what to know before you buy.

Other Topics

Other Important Things to Know

Quick answers to the questions families ask most: NTS totes, claim deadlines, PPMs and more.

Other Topics

PCS Groups

Why online groups can feel scary, and what makes Your Smooth Move different.

Other Topics

Owning Your Move

Get organized, make a game plan, set the tone and know the regulations so you can advocate for yourself.

Other Topics

Being Respectful, Kind, and Setting an Example

Why playing the system hurts every military family, and how kindness changes the move.

Other Topics

Adult Things

Packing private items discreetly, from canvas boxes and batteries to OCONUS rules.

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