Household goods claims are won or lost long before you ever file one — and most families don't find that out until it's too late. The PCS Claims Kit walks you through the entire process in the order a move actually happens: what to document before the movers arrive, what to watch for during pack-out and delivery, and exactly how to file, negotiate, and escalate a claim after your things arrive damaged, missing, or not the way you packed them. Instead of vague advice, you get the specific deadlines that make or break a claim, worksheets built to be filled out in real time — at the door, at pack-out, the moment you spot damage — and reference tables for the situations most families don't know exist until they're in one: inconvenience claims, essential-item losses, vehicle damage, mold, and catastrophic loss. It's built for one goal: so you document it, file it, and follow it all the way through — instead of letting a legitimate claim quietly expire.